Privacy Policy


  1. Blueygreen Ltd (henceforth referred to as "we", "our" and "us") are committed to safeguarding the privacy of our website visitors and service users. In this policy we explain how we will handle your personal data. This privacy policy applies to our website at (the "Website"). This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 ("DPA") and the General Data Protection Regulations ("GDPR").
  2. For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to the Compliance Officer at our registered office Blueygreen, 16 Gold Tops, Newport, Gwent, NP20 4PH or by email to
  3. By using the Website you consent to this policy and to our use of cookies in accordance with the terms outlined in this policy.

Information We Collect

  1. We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your name, e-mail address, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you are making an enquiry about our services and wish to be contacted to discuss this in further detail or wish to sign up to receive a newsletter or other resources.
  2. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

Use Of Your Information

  1. We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
  2. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
    1. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
    2. If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
    3. Where you have consented to receive such information, to provide information on other parties' products or services that we feel may be of interest to you;
    4. Where you have consented to receive our newsletters, from time to time to provide that to you.

Disclosure Of Your Information

  1. We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
  2. Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in.
  3. If you do not want us to provide your data to selected third parties for their use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the address detailed in clause 2, or sending us an email to at any time.
  4. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Controlling The Use Of Your Data

  1. If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in clause 2 or email us at at any time.

Where We Store and Transfer Your Data

  1. As part of the services offered to you, including through out Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our server host, or work for us when temporarily outside of the EEA.
  2. A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.
  3. We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
  4. We may disclose your personal data outside of our group: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if Blueygreen's business is bought by a third party, in which case personal data held by it about its customers will be one of the assets to transfer to the buyer. However any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient; and (c) for legitimate interests of the business your account information may be shared with our appointed debt recovery agents to assist in the collection of an overdue account.
  5. Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the Website.
  6. You have the right to opt out of our processing your personal data for marketing purposes by contacting us at


  1. The transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our Website or email system and any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Third Party Links

  1. You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Use Of Cookies

  1. Our Website uses cookies. We use cookies to gather information about your computer or mobile device for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally; it is statistical data about our Website visitors and their use of our Website. We may also gather information about the general internet use of Website visitors by using a small data file commonly known as a "cookie". Where used, these cookies are downloaded to your computer or mobile device automatically. Cookies help us to improve our Website and the service that we provide to you. All computers and mobile devices have the ability to decline cookies. This can be done by activating the setting in your web browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website. Where we work with third party suppliers or advertisers on our Website, those third parties may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website or engage in a particular service on our Website such as an online purchase which connects to a third party payment provider.

Below is a list of the cookies that may be stored on your computer or mobile device when visiting our Website. From time to time we may change this list as we introduce or remove functionality from our Website. By using our Website, you agree that we can place these types of cookies on your computer or device.

Name Function Expires
_ga This cookie is used by Google Analytics to distinguish users and visitor behaviour information in an anonymous form so that we can measure the number of visitors to our Website. 2 years
_gat, _gid These cookies operate in conjunction with _ga to collect information about how visitors use our Website including how visitors arrived at the Website and which pages they visited. The cookies collect information in a way that does NOT directly identify anyone. The information is collected to help us improve the Website. _gat expires after 10 minutes. 1 day
OptanonConsent This cookie is used so that our Website can remember the cookie consent status of visitors. 1 year

Your Rights

  1. The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting this data.
  2. You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to

Changes To This Policy

  1. We may update these policies to reflect changes to the Website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.
  2. We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at the address in Clause 2 above or by email to